WooCommerce · Create or update a customer — A customer in the store, new or changed — adds a customer account to your store, or changes the details of one you already have.

Who can do this

Workspace Admins and Editors, on every plan. Viewers see the step's settings but cannot change them.

Before you start

A WooCommerce connection with a Read/Write key — see Connect WooCommerce.

Steps

  1. Select + where the step should go. In the step picker, open Apps, select WooCommerce, then Create or update a customer.
  2. In Connection, choose your WooCommerce connection.
  3. In Customer, leave it empty to add a new customer. To change one, give their id — A customer's id to change them. Empty makes a new one.
  4. In Email, rohan@consulace.com. A new customer needs one.
  5. Optional: First name Rohan, Last name Mehta, and Phone.
  6. Select Run this step to try it.

Output

Field What it is
id WooCommerce's id for the customer.
email, firstName, lastName As WooCommerce has them.
phone From their billing details.
username Their sign-in name on your site.

Good to know

  • A new customer is a WordPress account. WooCommerce makes a username from the email and, depending on WooCommerce › Settings › Accounts & Privacy, may email them a link to set a password.
  • Fields left empty are left alone when you change a customer.
  • Phone goes on the customer's billing details.
  • One account per email. WooCommerce refuses a new customer with an email that already has an account.

If something goes wrong

What you see Why What to do
Email is empty — a new customer needs one. Customer is empty, so a new customer is made, and it has no email. Fill in Email, or give the id of the customer to change.
WooCommerce refused: An account is already registered with your email address. … Someone already has an account with that email. Change that customer by their id instead.
WooCommerce refused: Invalid resource ID. No customer has that id. Check the value in Customer.