Run again starts a fresh run of the workflow with exactly what came in the first time — the same form answers, the same webhook body, the same trigger data. Use it once you have fixed whatever made a run fail, so the work it should have done gets done.
Who can do this
Workspace Admins and Editors. Viewers do not see Run again.
Before you start
- The workflow must be published. Run again runs the published version.
- The run you start from must have finished: Succeeded, Failed, Stopped or Skipped.
- It must be a live run. Test runs do not have Run again; run a test again from the designer instead.
Steps
- Select Runs in the bar at the top of the page, and open the run. See Find a run in run history.
- If it failed, fix the cause first — the step's settings, a connection, a value in a list. See Fix a failed run.
- Select Run again at the top right. The button reads Starting while the run is queued.
A toast says Running again — Same input as before, on the published version., and the new run's page opens. It updates itself every two seconds until the run ends.
What happens next
- The new run starts from the first step. Steps that succeeded last time run again too. If a step sends an email or creates a record, it does that again — check before you run again a run that got most of the way through.
- It runs on the version that is published now, not the version the old run used. If you have published a fix, the fix is what runs.
- It runs in Production, whatever environment the old run used.
- It is a new run with the workspace's next number, shown in run history with the trigger By hand. The old run stays as it was.
- It counts as a run in your company's monthly runs.
- It runs even when the workflow is switched off, because a person started it on purpose.
Good to know
- To start a run with no input, rather than repeating an old one, use Run the live version now in the designer's ⋯ menu.
- A step that is set to try again when it fails does that inside the run, without you doing anything. See Make a step try again when it fails.
If something goes wrong
| What you see | Why | What to do |
|---|---|---|
| Not started — Publish it first. | The workflow has no published version. | Publish the workflow, then select Run again. |
| Not started — That workflow no longer exists. | The workflow was deleted. | Nothing can be run again. Build or import the workflow again. |
| Run again is not there | The run has not finished, it is a test run, or you are a Viewer. | Wait for the run to finish, run a test from the designer, or ask an Admin or Editor. |
| The new run ends as Skipped | The company's runs and the 10% extra are used, or the plan does not include a step the workflow uses. | See Why a run was skipped, not queued. |