Your email address is the one you sign in with and where Bizomate's emails go. Changing it is a two-step move: you ask for the change, then confirm it from the new address. Until you do, you keep signing in with the old one.

Who can do this

Everyone, for their own account.

Before you start

You need access to the inbox of the new address.

Steps

  1. Select your photo or initials at the top right, then Settings.
  2. Select Email under Account. Current address shows the address you use now, with Verified on the date it was confirmed.
  3. In New email address, type the new address — rohan.mehta@consulace.com.
  4. Select Send confirmation. The button reads Sending while it works.
  5. A banner says Check rohan.mehta@consulace.com for a confirmation link. A panel appears: Waiting on rohan.mehta@consulace.com.
  6. Open the email Confirm your new email address at the new address, and select its link.
  7. Email changed opens: Sign in with rohan.mehta@consulace.com from now on. Select Continue.

What happens next

  • You sign in with the new address from now on. You stay signed in on this browser.
  • Every email from Bizomate goes to the new address, including invitations and security alerts.
  • The new address shows as Verified on today's date.
  • Your old address gets a notice, Your Bizomate email address was changed, saying when and from which device. If you did not make the change, select This was not me — chat with support in it.

Good to know

  • Nothing changes until you open the link. While the panel says Waiting on…, you keep signing in with your current address.
  • The link works for 24 hours.
  • Resend or cancel while you wait. In the waiting panel, select Resend the link to send a fresh one (We sent another link to rohan.mehta@consulace.com.), or Cancel the change (The change to rohan.mehta@consulace.com is cancelled. Nothing was altered.).
  • Only the latest link works. Sending a new link, or asking for a different address, makes the earlier link stop working.
  • An address can belong to only one account. You cannot move to an address another Bizomate account uses.

If something goes wrong

What you see Why What to do
That is already your email address. You typed your current address. Type the new one.
We could not use that address. Try a different one. Another account already uses it. Use a different address.
We could not send the confirmation just now. Try again in a moment. The email did not go. Try again in a minute.
That link is not valid — It may have expired or already been used. Ask for a new one from your email settings. The link is older than 24 hours, was already used, or a newer link has replaced it. Select Go to email settings and send a new link.
Enter the new email address. or Enter a valid email address. The field is empty or not an address. Type a valid address.