Account

Account · 4 min read

Join a workspace you were invited to — from the email link or the list after you sign in — with a new account or the one you have. Or decline it.

Account · 4 min read

When a company's owner offers you the company, read what it means, then accept or decline — with your account, or a new one made from the offer.

Account · 3 min read

When someone in your company asks Bizomate support to reset their two-factor, owners and admins are asked to confirm it is really them. How to answer.

Account · 3 min read

Change the address you sign in with. We email the new address, and nothing changes until you open that link.

Account · 3 min read

Change your password from Settings. Every other device is signed out, and we email you to say it changed.

Account · 2 min read

Everything appears in the notification centre for 90 days. Choose whether product news also comes by email, and which emails always come.

Account · 3 min read

Open the link we email you after sign-up, send a new one if it has not arrived or has expired, and what to do if the address was wrong.

Account · 3 min read

After your password, confirm with your passkey or a code from your authenticator app, switch between them, and skip the step on a browser you trust.

Account · 6 min read

Sign up with your name, company and work email, confirm the address, set up two-factor, then create your first workspace.

Account · 2 min read

Change your name, job title, photo and time zone. Everyone in your companies sees your name and photo; times show in your zone.

Account · 2 min read

Five failed attempts pause sign-in on an account for 15 minutes. Wait it out, or reset your password to get straight back in.

Account · 6 min read

No passkey, no authenticator and no recovery codes? A company admin or Bizomate support can reset your two-factor after checking it is you. Every step, explained.

Account · 3 min read

Replace your ten recovery codes when they run low or you have lost them. The old set stops working the moment the new one is made.

Account · 5 min read

Add a passkey or an authenticator app, rename or remove a passkey, remove the authenticator, and why two-factor cannot be turned off.

Account · 4 min read

Ask for a reset link by email, set a new password within 30 minutes, and what the reset does to your other devices and a paused sign-in.

Account · 4 min read

Every email and notification Bizomate sends when something changes on your account, what each means, and what to do if it was not you.

Account · 3 min read

See every browser signed in as you, sign out one you do not recognise, or sign out everywhere except this device.

Account · 5 min read

Two-factor is on for every account. Choose a passkey or an authenticator app, set it up, and save your ten recovery codes.

Account · 4 min read

Sign in with your email and password, then your second step. What Keep me signed in does, how long a session lasts, and the email we send from a new device.

Account · 3 min read

A passkey signs you in with your fingerprint, face or device PIN — no password, and no second step, because the passkey is both.

Account · 3 min read

When your phone or passkey is not to hand, sign in with one of the ten recovery codes you saved when you set up two-factor.

Account · 2 min read

Sign out of Bizomate on this browser from the menu under your initials, and how to sign out other devices too.

Account · 3 min read

If you belong to more than one company, switch between them from the workspace chip, or choose one on the Choose a company page.

Account · 3 min read

Why some sign-in and sign-up forms wait for a short check before their button works, and what to do when it fails or will not load.

Account · 3 min read

After 30 minutes idle the screen locks and your password unlocks it. After 12 hours the session ends and you sign in again.