Brevo · Send a transactional email — Sends one email through Brevo — sends an email through your own Brevo account. Choose one of your Brevo templates and fill in its values, or write the sender, subject and message here.

Who can do this

Workspace Admins and Editors, on every plan. Viewers see the step's settings but cannot change them.

Before you start

  • A Brevo connection in this workspace — see Connect Brevo.
  • A sender verified in Brevo. To use a template, an active template in Brevo.

Steps

  1. Select + where the email should be sent. In the step picker, open Apps, select Brevo, then Send a transactional email. Or search Brevo.
  2. In Connection, choose your Brevo connection. If it is the only one, it is already chosen.
  3. In To, the address to send to — Separate several with commas. For example rohan@consulace.com, or a value from an earlier step.
  4. Then either use a template:
    • In Template, choose it — With a template, From, Subject and Message come from it. The list reads Loading your templates… first.
    • Under Template parameters, select Add a field for each value the template uses. If the template has {{ params.ORDER }}, type ORDER and in Value what goes in it. The template's {{ params.… }} names and their values.
  5. Or write the email:
    • In From, the sender's address — A sender verified in Brevo. For example orders@consulace.com.
    • Optional: in From name, the name it shows — Consulace.
    • In Subject, the subject.
    • In Message (HTML), the message, as HTML. Plain text works too; line breaks need <br>.
  6. Select Run this step to send a test.

Output

Field What it is
messageId Brevo's id for the email. Find it in Brevo's transactional email logs.
sent True when Brevo took the email.

Good to know

  • The step succeeds when Brevo accepts the email, not when it arrives.
  • A template takes over the sender, subject and message — anything in From, Subject and Message (HTML) is not sent.
  • Only active templates are listed.
  • Up to 10 addresses in To. They all receive the same email and see each other.
  • Runs once per item. Ten items send ten emails.

If something goes wrong

What you see Why What to do
Brevo refused: … about the sender From is not a sender verified in Brevo. Verify the sender in Brevo, or use one that is.
Brevo refused: … Brevo turned the email away, in its own words. Check the addresses and the template's parameters.
“…” is not an email address. / At most 10 people at a time — this had 12. An address is wrong, or there are too many. Correct them, or send to fewer at a time.
From is empty when the step ran — an earlier step may not have given the value it names. No template is chosen, and the sender came out empty. The same for Subject and Message (HTML). Fill them in, or choose a template.
Template is “Welcome”, which is not a Brevo template's number — pick one, or use a value that is a whole number. Template was set with Use a value to something that is not a template's number. Choose the template from the list, or give its number.
Brevo refused: … Check the connection's details on Connections. The key was deleted, or Brevo does not accept calls from Bizomate's address. See Connect Brevo.
Nothing to pick — "Brevo has no active templates. Make one, or write the email here." There are no active templates. Make one in Brevo and Refresh, or write the email.
Could not load the templates Brevo did not give the list, in its own words. "What you set here is kept." Select Try again, or Reconnect if offered.