Add or update a Brevo contact, or change its lists

Three Brevo steps keep your contacts in step with the rest of the business. Brevo · Create or update a contact — Adds someone to Brevo's contacts, or updates them — adds a contact by email, or updates the one already there, and can put them on a list. Brevo · Add contact to list — Puts existing Brevo contacts on a list — and Brevo · Remove contact from list — Takes contacts off a Brevo list; they stay contacts — change the lists of contacts Brevo already has.

Who can do this

Workspace Admins and Editors, on every plan. Viewers see the steps' settings but cannot change them.

Before you start

• A Brevo connection in this workspace — see Connect Brevo.
• To use a list, the list made in Brevo under Contacts › Lists.

Steps

Create or update a contact:

1. Select + where the contact should be added. In the step picker, open Apps, select Brevo, then Create or update a contact. Or search Brevo.
2. In Connection, choose your Brevo connection. If it is the only one, it is already chosen.
3. In Email, the contact's address — for example rohan@consulace.com, or a value from an earlier step.
4. Optional: under Attributes, select Add a field for each detail. Type the attribute's name as Brevo has it — Brevo's contact attributes by name — FIRSTNAME, LASTNAME, SMS. — and in Value what goes in it: FIRSTNAME Rohan, LASTNAME Mehta.
5. Optional: in Add to list, choose a list. The list reads Loading your lists… first; each shows how many contacts it has, such as Customers · 860 contacts.
6. Select Run this step to try it.

Add contacts to a list, or take them off:

1. In the step picker, open Apps, select Brevo, then Add contact to list or Remove contact from list.
2. In Connection, choose your Brevo connection.
3. In List, choose the list.
4. In Email, one address or several — Separate several with commas.
5. Select Run this step to try it.

Output

Create or update a contact:

Add contact to list and Remove contact from list:

Good to know

• The email address is the contact. Running Create or update a contact again for the same address updates the contact rather than adding a second one. Attributes you leave out keep what Brevo has.
• SMS is the contact's mobile number, with the country code — +919876543210 (an example number). Brevo refuses a number another contact already has.
• Add contact to list only lists existing contacts. Brevo does not make a contact for an address it does not know; such an address is in failed, and added is false. Use Create or update a contact with Add to list for someone who may be new.
• Removing from a list keeps the contact in Brevo, and on any other list.
• The list choice shows every list, by name. To name one from an earlier step, select Use a value beside the list and type its id — the number Brevo shows beside the list under Contacts › Lists.
• Up to 10 addresses at a time in Add contact to list and Remove contact from list.

If something goes wrong

Related

• Connect Brevo
• Send an email with Brevo
• Add, update or remove a SendGrid contact
• Add, update or find a Mailchimp subscriber